Terms of Service

Last updated: 4 November 2026

Overview

Welcome to Fifth Club!

The terms "we", "us" and "our" refer to Fifth Club. Fifth Club operates this online store and website, including all related information, content, features, tools, products and services to provide you with a convenient shopping experience.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

These Terms of Service, together with any policies referenced in this document, explain your rights and responsibilities when using our website and purchasing products from us.

By visiting, browsing or purchasing from our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not access or use our website.

Nothing in these Terms of Service is intended to limit any rights you may have under applicable consumer protection laws in Nepal.

1. Access and Account

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

To access certain features or place an order, you may be required to provide information such as your name, email address, phone number, billing details and shipping address.

You agree that all information you provide is accurate, complete and up to date.

You are responsible for maintaining the confidentiality of your account details and for activities conducted through your account.

You must notify us promptly if you believe your account has been accessed or used without your permission.

We reserve the right to restrict, suspend or terminate accounts where we reasonably believe there has been misuse, fraudulent activity or a violation of these Terms, subject to applicable law.

2. Our Products

Fifth Club offers clothing and fashion products, including T-shirts, hoodies, zip-up hoodies and other apparel.

We make reasonable efforts to display our products, images, colours, descriptions and details accurately.

However, actual product colours and appearances may vary slightly depending on your screen, device settings and lighting conditions.

Product images are intended to represent the items as accurately as possible but may not always reflect every minor detail.

Product descriptions, availability, prices and specifications may be updated from time to time.

We reserve the right to discontinue products or limit product quantities where necessary, subject to applicable law.

3. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is subject to acceptance and confirmation by Fifth Club.

We reserve the right to refuse, cancel or limit an order where necessary, including in situations involving:

• Incorrect product or pricing information.

• Product unavailability.

• Suspected fraudulent or unauthorised transactions.

• Incomplete or incorrect customer information.

• Technical errors affecting the order.

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Refund and Return Policy and applicable law.

Please review your order carefully before submitting it. Once an order has been confirmed or processed, cancellation or modification may not always be possible.

4. Prices and Payments

All product prices displayed on our website are in the currency shown at checkout.

Prices, discounts and promotional offers may change without prior notice. However, the price applicable to your order will be the price confirmed at the time of purchase, subject to correction of genuine errors in accordance with applicable law.

Shipping charges and any applicable additional fees will be displayed during checkout or communicated before order confirmation.

We may offer promotional discounts or special offers from time to time. These promotions may have separate conditions, eligibility requirements and expiry dates.

You agree to provide accurate payment and billing information when placing an order.

We currently accept the payment methods displayed at checkout.

We reserve the right to verify payment information and reject transactions that appear suspicious or unauthorised.

5. Shipping and Delivery

Fifth Club aims to deliver orders accurately and within the estimated delivery timeframe communicated to customers.

Delivery availability, charges and estimated delivery times may vary depending on the customer's location and the shipping service available.

Customers are responsible for providing a complete and accurate delivery address and contact number.

Delivery estimates are provided for guidance and are not guaranteed. Delays may occur due to courier operations, weather conditions, transportation disruptions, public holidays or other circumstances beyond our reasonable control.

If a delivery issue occurs, customers should contact us using the contact information provided below.

Please refer to our Shipping Policy for further information about delivery areas, charges and estimated delivery times.

6. Intellectual Property

All content displayed on the Fifth Club website, including but not limited to:

• Brand names and logos.

• Product designs and graphics.

• Photographs and images.

• Videos and promotional materials.

• Written content and product descriptions.

• Website layouts and visual elements.

is owned by Fifth Club or used with appropriate permission, unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish or commercially use any of our website content without prior written permission from the relevant rights holder.

Purchasing a product does not transfer ownership of any intellectual property rights associated with its design, branding or artwork.

All rights not expressly granted are reserved.

7. Optional Third-Party Tools

Our website may provide access to tools, applications or services operated by third parties.

These tools may be provided for convenience and may be subject to separate terms and conditions.

Fifth Club does not control all third-party services and is not responsible for their independent operation, availability or policies.

Your use of third-party tools is subject to the terms and conditions of the relevant provider.

8. Third-Party Links

Our website may contain links to third-party websites, services or platforms.

These links are provided for convenience and do not necessarily indicate that Fifth Club endorses those websites or their content.

We are not responsible for the content, accuracy, privacy practices or services provided by third-party websites.

If you access a third-party website through a link on our store, you do so at your own discretion.

We recommend reviewing the relevant third-party terms and privacy policies before using their services.

9. Relationship with Shopify

Fifth Club uses Shopify to operate its online store and provide e-commerce functionality.

However, purchases made through our website are transactions between you and Fifth Club.

Shopify provides the platform and related services that allow us to operate our store. It is not the seller of the products offered by Fifth Club.

Your use of our store is also subject to Shopify's applicable terms and policies.

10. Privacy Policy

Your privacy matters to us.

When you browse our website, create an account or place an order, we may collect personal information such as:

• Your name.

• Email address.

• Phone number.

• Billing and shipping address.

• Order and transaction information.

• Information about your interactions with our website.

We use this information to:

• Process and fulfil orders.

• Arrange deliveries.

• Communicate order updates.

• Respond to customer enquiries.

• Improve our website and services.

• Prevent fraudulent or unauthorised transactions.

• Meet applicable legal obligations.

As our store operates through Shopify, certain information may be processed by Shopify and other service providers involved in operating our store and fulfilling orders.

We take reasonable steps to protect customer information and handle it in accordance with our Privacy Policy and applicable laws.

For further details, please read our Privacy Policy.

11. Customer Feedback and Reviews

We appreciate customer feedback, suggestions and product reviews.

By submitting feedback, reviews, photographs or other content to us, you confirm that you have the necessary rights or permission to share that material.

You grant Fifth Club permission to use, reproduce, display and share submitted feedback or reviews for legitimate business and promotional purposes, subject to applicable law and any permissions or restrictions agreed with you.

We may remove content that is unlawful, misleading, abusive, inappropriate or violates the rights of others.

We do not guarantee that all submitted feedback or reviews will be published.

12. Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or product availability.

We reserve the right to correct genuine errors and update information where necessary.

If an error affects an order that has already been placed, we will take reasonable steps to notify the customer and resolve the issue in accordance with applicable law.

We will not use this section to avoid obligations or consumer rights that cannot legally be excluded.

13. Prohibited Uses

You agree to use our website only for lawful purposes.

You must not use our website:

• For fraudulent or unlawful activities.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To submit false or misleading information.

• To interfere with the website's operation or security.

• To distribute malicious software or harmful code.

• To attempt unauthorised access to accounts or systems.

• To misuse website forms or communication channels.

• To engage in activities that harm Fifth Club, its customers or other users.

We reserve the right to restrict access or take appropriate action where these terms are violated, subject to applicable law.

14. Third-Party and Automated Services

Our website may use third-party applications, automated systems or integrations to support services such as payment processing, order management, analytics, marketing and customer support.

These services may process certain information as necessary to provide their functions.

Their use is subject to their respective terms and privacy policies.

Nothing in this section authorises unauthorised access to our website or bypassing security measures.

15. Termination

We may suspend or restrict access to our website or customer accounts if we reasonably believe that a user has violated these Terms of Service, engaged in fraudulent activity or misused our services.

You may stop using our website at any time.

Termination or suspension does not remove any outstanding payment obligations or rights and responsibilities that arose before termination.

Any provisions that are intended to continue after termination will remain effective to the extent permitted by applicable law.

16. Disclaimer of Warranties

We make reasonable efforts to ensure that our website and services operate properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

Our website and its content are provided for general information and shopping purposes.

To the extent permitted by applicable law, we disclaim warranties that are not expressly provided by us.

Nothing in this section excludes product guarantees, consumer protections or other rights that cannot legally be excluded under applicable law.

17. Limitation of Liability

To the extent permitted by applicable law, Fifth Club will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.

We are not responsible for losses caused by inaccurate information supplied by customers, unauthorised account access resulting from compromised customer credentials, or third-party service interruptions, except where responsibility cannot legally be excluded.

Nothing in these Terms limits liability for matters that cannot be excluded or restricted under applicable law, including applicable consumer rights.

18. Indemnification

You agree to be responsible for losses or claims arising directly from your unlawful use of our website, infringement of another person's rights or serious violation of these Terms of Service, to the extent permitted by applicable law.

This section does not remove any legal rights or protections available to you.

19. Severability

If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue to apply, provided they remain legally valid.

Nothing in this section affects consumer rights that cannot be waived under applicable law.

20. Waiver and Entire Agreement

These Terms of Service, together with our Privacy Policy and other policies referenced on our website, form the agreement governing your use of Fifth Club's online store.

If we do not enforce a particular provision, this does not mean that we waive our right to enforce it later.

Any changes or additional agreements must be made in accordance with applicable law.

21. Assignment

You may not transfer your rights or obligations under these Terms of Service to another person without our prior written consent, except where permitted by applicable law.

Fifth Club may transfer or assign its rights and obligations as part of a business restructuring, sale or other legitimate business arrangement, subject to applicable law and any required customer protections.

22. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Nepal.

Any disputes arising from the use of our website or purchases made through Fifth Club will be handled in accordance with the applicable laws and legal procedures of Nepal.

Nothing in this section limits any consumer rights or legal protections that cannot be waived under applicable law.

23. Changes to These Terms

We may update or revise these Terms of Service from time to time.

Any changes will be published on this page, together with an updated revision date.

Customers are encouraged to review this page periodically to stay informed about our terms and conditions.

Continued use of our website after updated terms are published will be subject to applicable law.

24. Headings

The headings used in this document are provided for convenience and readability only.

They do not change or limit the meaning of any provision.

25. Electronic Communications

By using our website or placing an order, you agree that we may communicate with you electronically for order-related and service-related purposes.

These communications may include:

• Order confirmations.

• Payment notifications.

• Shipping and delivery updates.

• Customer support responses.

• Policy updates.

• Important service announcements.

You are responsible for providing accurate contact information and keeping it up to date.

26. Customer Support

If you have questions, concerns or complaints regarding these Terms of Service, our products or your orders, please contact us.

We will make reasonable efforts to respond and assist with your enquiry.

27. Contact Information

For questions regarding these Terms of Service or any other store-related enquiries, contact us at:

Store Name: Fifth Club

Email: info.fifthclub@gmail.com

Thank you for shopping with Fifth Club.